Terms & Conditions

1. Acceptance of Terms

Welcome to Millennium. By accessing our website, browsing our products, placing an order or using our services, you agree to comply with these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. Website Use

You agree to use the Millennium website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

You must not attempt to gain unauthorised access to any part of the website, introduce malicious code or use the website for fraudulent or unlawful activities.

3. Products & Information

We make reasonable efforts to ensure that product descriptions, specifications, images and other information displayed on our website are accurate and useful.

However, product appearance, packaging, availability and certain specifications may vary from the information displayed online.

4. Orders & Order Confirmation

Placing an order through our website does not necessarily mean that the order has been finally accepted. An order may be reviewed before confirmation.

We reserve the right to refuse, cancel or limit an order where reasonably necessary, including situations involving product availability, pricing errors, suspected fraudulent activity or incorrect information.

5. Pricing & Payment

Product prices displayed on the website are subject to change. Applicable delivery charges or other relevant costs may be added where applicable.

Payment must be completed through the payment methods made available by Millennium or its authorised payment partners.

If a pricing or payment error is identified, we may contact the customer to confirm the correct information before completing the order.

6. Delivery

Delivery availability and estimated delivery time may depend on the destination, product availability, order processing and courier arrangements.

Customers are responsible for providing accurate contact and delivery information. Delays caused by incorrect or incomplete information may affect delivery.

For more information about delivery, please review our Delivery Information page.

7. Returns, Refunds & Exchanges

Returns, refunds or exchanges may be subject to the applicable product-specific policy and conditions.

Customers should contact Millennium as soon as reasonably possible if an item is damaged, incorrect or has another issue that requires assistance.

8. Intellectual Property

Unless otherwise stated, content available on the Millennium website, including text, graphics, logos, designs, images and other materials, is owned by or licensed to Millennium.

Website content may not be copied, reproduced, modified, distributed or commercially used without appropriate permission.

9. Limitation of Liability

Millennium will take reasonable steps to provide accurate information and reliable services. However, we do not guarantee that the website will always be uninterrupted, error-free or completely free from technical issues.

To the extent permitted by applicable law, Millennium will not be responsible for losses arising from circumstances beyond its reasonable control.

10. Third-Party Services

Our website may use or link to third-party services, including payment providers, delivery partners and other external services.

Third-party services may have their own terms and policies. Millennium is not responsible for policies or practices outside our reasonable control.

11. Privacy

Your use of our website may also be subject to our Privacy Policy, which explains how we collect, use and protect information provided through our website and services.

12. Changes to These Terms

Millennium may update these Terms & Conditions from time to time to reflect changes to our services, website, business practices or applicable requirements.

Updated terms will be published on this page with a revised "Last Updated" date.

13. Applicable Law

These Terms & Conditions are intended to be interpreted and applied in accordance with the applicable laws and regulations of Bangladesh.